Last updated: July, 22 2025
This Privacy Policy explains how we collect, use, share, and protect your information when you use our SaaS software (“the Service”). By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Data Collection
- Personal Information: We collect personal data you provide, such as your name, email address, company name, and location. We also log your IP address, device information, and usage behavior when you interact with the Service.
- User Content: Any content you upload or input into the Service (including text, images, videos, and other data) is collected and stored. This includes conversation inputs and outputs generated through our platform.
- Sensitive Data: We may collect certain sensitive identifiers you provide, such as real estate identification numbers related to your state or country, to facilitate the Service’s functionality.
- Cookies & Tracking: We use cookies and similar tracking technologies to automatically collect information about your use of the Service. This may include browser type, access times, pages viewed, and other usage data. Cookies help us enhance user experience, remember preferences, and analyze how the Service is used. You can adjust your browser settings to refuse cookies; however, some features of the Service may not function properly without them.
2. Data Usage
We use the collected data for various purposes in operating and improving our Service:
- Providing and Improving the Service: Personal data and usage information are used to deliver core functionality, maintain performance, and enhance features. This helps us troubleshoot issues, develop new features, and improve user experience.
- Analytics: We analyze user behavior and usage patterns (in aggregate form) to understand how our Service is used. This data guides our business decisions and product strategies.
- Marketing and Communication: Your contact information (such as email) may be used to send product updates, promotions, newsletters, or other marketing communications. You can unsubscribe from marketing emails at any time. We do not spam; communications are sent in accordance with applicable laws.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. This includes using data to enforce our Terms of Service or to detect and prevent fraud or security issues.
- AI Model Training: Important: We use the data (including user inputs and outputs from the Service) to train and improve our artificial intelligence models. This means your interactions with the Service may be analyzed by our algorithms. Any such data used for AI training is typically processed in an anonymized or aggregated form, and it is used strictly to enhance the capabilities and accuracy of our AI-driven features.
3. Third-Party Sharing
We do not sell your personal information for profit. However, we do share certain data with third parties when necessary to operate our business, as described below:
- Service Providers: We share data with trusted third-party companies who provide essential services on our behalf. For example, we use payment processors like Stripe to handle billing securely (your payment information is processed by Stripe, not stored on our servers). We use email services such as Mailchimp to send newsletters or product updates, and customer relationship or project management tools like Monday.com to organize user requests and feedback. These providers only receive the information necessary to perform their functions and are obligated to protect your data.
- Analytics Partners: We may use third-party analytics tools (e.g., Google Analytics or similar) to collect information about app usage and user interactions. These tools may set their own cookies or tracking technologies to gather usage statistics. Any analytics sharing is done to understand usage and improve our Service; the data shared with analytics providers does not include personally identifying details beyond what is necessary (like IP address or device info, which analytics services use).
- AI and Development Partners: In order to train or enhance our AI models and features, we might utilize third-party AI platforms or consultants. As part of this process, some of your data (particularly usage data, inputs, and outputs, in anonymized form) may be shared with these AI training services or partners. This data does not include direct personal identifiers like your name or contact info; it is limited to the content and interactions needed to improve the algorithms.
- Business Partners (Aggregated Data): We may share or sell aggregated, anonymized data with our partners or research organizations. For instance, we might provide industry trends, usage patterns, or AI analytical insights that are derived from user data. Crucially, this data will not identify any individual user. It could include things like overall usage statistics or generic inputs/outputs from the Service stripped of personal details. We engage in this practice to foster partnerships or contribute to industry knowledge, but we do not sell any data that can personally identify you.